Terms & Conditions

GENERAL TERMS & CONDITIONS
All persons attending a sale under the conduct of the auctioneers shall be deemed to be on the land and premises at their own risk and shall have no claim against the auctioneers or the site owners in respect of the cancellation or postponement of the sale or any loss, accident or injury however occasioned.
If you have any Covid symptoms or have recently tested positive for Covid please do not attend the sale.
The auctioneers do try to ensure that catalogue descriptions are as accurate as possible up to the time of going to print but declare that statements made are those of opinion only, made without responsibility and prospective purchasers should satisfy themselves by the physical inspection of lots as to the origin, authenticity, quality, size and general condition before bidding. In addition to this lots are sold with all faults and imperfections and the auctioneer shall not be responsible for any defects whatsoever. No warranty is given with regard to any lot other than the seller had the right to sell it. Any express or implied conditions or warranties whether relating to description or quality are hereby excluded.
All lots are sold subject to any announcement, declaration, alteration of description or other matters made by the auctioneers before the auction of any lot.
Persons handling lots do so at their own risk and shall make good any loss or damage however caused. Such costs will be assessed by the auctioneers whose decision shall be final.
The auctioneer has sole discretion to refuse any bid, to advance the bidding as he may decide, to re-sell the lot in the event of a dispute, to divide any lot, to combine lots, to exclude any person from the auction room.
The auctioneer will execute commission bids (see auction notes and commission bid form). The auctioneer shall not be responsible for any neglect or default in executing or failing to execute any commission bid.

At the fall of the hammer, the highest bidder acceptable to the auctioneers shall be the purchaser and any dispute shall be settled by the auctioneer whose decision shall be final.
If within 5 working days of the sale a person gives notice in writing to the auctioneers that in their opinion a particular lot is a deliberate forgery and provides evidence of same then the auctioneers will rescind the transaction and refund the purchase price received by them.
Items in transit, held at our premises before and during the sale are fully insured. However following the sale any lot sold or unsold returned to TRA storage facility are not insured and TRA will not be held responsible if these are lost, stolen, damaged or destroyed. All lots must be removed within two calendar months of the end of the sale unless prior arrangements have been made. A storage charge of £1 per day will be incurred if lots are not collected before this time. If the storage fees are then equal to the selling / reserve price then TRA will re-sell them by auction or private treaty without any further notice to the buyer or vendor.

GENERAL NOTICES FOR BIDDERS
If you are attending the sale personally and wish to bid in the auction you must register at the registration desk to obtain a bidder card.

Please note a Buyer’s Premium of 15% (plus V.A.T. @ standard rate) will be added to bidder’s invoices.
Payment can be made in cash (subject to money laundering limits), by cheque from persons known to us, or by debit / credit cards.
In accordance with money laundering regulations TRA are not able to accept high value payments in cash. There will be a £5000 cash limit per auction invoice.
If paying by debit or credit card please do not forget your pin number if you are attending the sale. If you are intending to spend an unusually high amount it may be beneficial to alert your bank beforehand.
Payment by cheque from persons not known to us:- Items purchased will be held by us until cheque has cleared.
URGENT CONTACT ONLY may be made by telephoning 07802 911999 on Wednesday 29th November 2023 9.00am to 5.00pm & morning of sale up to 9.30am.
THIS PHONE WILL NOT BE ANSWERED AFTER THESE TIMES.

Refreshments will be available all day.
Bags and large coats will not be allowed in the viewing areas. Certain items can only be viewed under steward supervision. Security personnel will be in place.
Disabled persons – The Cedric Ford Pavilion lobby, auction room, viewing & stalls area and toilets on the ground floor are all accessible for wheelchair users. Please do not hesitate to ask a member of our staff if we can be of further help.
There will be a 30 minute interval after lot 300.

NOTICES FOR TELEPHONE / COMMISSION BIDDERS
Simultaneous Telephone Bidding on the day will be available on lots estimated at £500 or more. Arrangement for this service must be made in advance by 5.00pm TUESDAY 28th November 2023. This service will only be available to persons known to us. Absentee bidders not known to us must use the commission bidding form.
Commission bids by post, telephone or email must be with us no later than 5.00pm. TUESDAY 28th November 2023. Email bids will be acknowledged on receipt.
Enquiries regarding the outcome of commission bids must be made on
FRIDAY 1st December 2023 or MONDAY 4th December 2023 and payment in full must be received by us no later than FRIDAY 8th December 2023.
WE DO NOT SEND OUT INVOICES.
IT IS YOUR RESPONSIBILITY TO CONTACT US.

We do not post large, heavy or glazed items. We only post items that will fit into a Jiffy bag. Please contact us before submitting your commission bid(s) if you are unsure of our postal restrictions.
We recommend you contact Mail Boxes Etc. for the despatch of larger items.

We accept the following debit / credit cards:-

OFFICE HOURS
9.00am to 5.00pm Monday to Friday only.